How To Clean A Vibrator 101

Learn the best way to clean a vibrator, including tips for silicone vibrators and how to extend your vibrators lifespan for years of pleasure.

Published Dec 11 2024 13 min read

Scrub-a-dub-dub - everyone deserves good, clean love! Whether your vibrator is a bedside essential or an occasional treat, keeping it clean is more important than you might think. A clean vibrator isn’t just about hygiene - it’s about protecting your health and keeping your pleasure purchase in tip-top, operational shape for years to come. From quick washes to deep sanitizing, let’s learn how to clean a vibrator to make sure it’s always ready to bring the satisfaction you deserve.

1. Find out the material of your vibrator

Step one is finding out what materials your vibrator is made with. Vibrators come in all sorts of materials, like silicone, ABS plastic, TPE/TPR, stainless steel, even glass. The material dictates the specific cleaning method, and what works for one type of material might harm another.

Porous materials such as TPE/TPR, jelly rubber, and Cyberskin can trap bacteria, making them tricky to clean. They need extra care, and it's a good idea to consider using a condom, especially when sharing. Conversely, nonporous materials like silicone, glass, and stainless steel are easier to keep clean and hygienic. If you're unsure what your vibrator is made of, check the packaging or look it up online. Knowing the material is crucial for picking the right way to keep it clean.

2. Check if your vibrator is waterproof or water-resistant

Before you toss your vibrator into the bath to soak up the suds, let's talk about waterproof vs. water-resistant vibrators. Waterproof vibrators can handle a full-on soak without damage to the electronic components. On the flip side, water-resistant vibes can handle splashes, ideal for shower time but not full-on submerging. Check the manufacturer's info to see if your vibrator is waterproof or water-resistant. When in doubt, if it's not labelled waterproof, play it safe and keep it away from too much water since vibrators and water don't mix well with electronics.

3. Read the manufacturer's instructions

Vibrator technology is evolving - fast, so while you may have an arsenal of vibes and think you’ve read it all before, some vibrators have special cleaning instructions. It’s good practice to check and follow the manufacturer's cleaning guidelines, as different materials may need specific care. If you're unsure how to clean your vibrator, check the manufacturer's website or ask your local sex toy store for advice tailored to your sex toy's material and design.

4. Remove the batteries before cleaning

If your vibrator uses physical batteries, remember to take out the batteries before cleaning. If it’s a rechargeable vibrator, make sure it’s unplugged before cleaning. This helps avoid accidental motor activation during cleaning, protecting your vibrator and yourself. Also, avoid getting the charging ports or electrical components wet to prevent charging malfunctions or safety issues.

5. How to clean a silicone vibrator

High-quality silicone is a top-notch vibrator choice thanks to its non-porous, hypoallergenic, and phthalate-free properties. Most vibrators will be made of body-safe silicone.

However, watch out for "silicone blends", too, often mistaken for pure silicone. Some vibrators are marketed with names like TPR-Silicone or Cyber-Silicone, these are considered silicone blends and not full silicone, so these cleaning instructions don’t apply to blends. These silicone blends can harbor bacteria due to their slightly porous nature. For safe play, opt for premium vibrators like MysteryVibe’s medical-grade, body-safe silicone vibrators.

Here are a few easy methods to clean your silicone vibrator:

Wipe it: Grab a damp cloth with body-safe soap and gently wipe the silicone surface. It's a quick and effective way, especially for non-water-resistant vibrators or for a speedy cleanup.

Wash with soap and water: Give your waterproof silicone vibrator a spa-like treatment by immersing them in water. If your vibrator is showerproof, rinse it under running water with soap. Treat them like your skin - scrub the surface gently for about 30 seconds, then rinse completely and air dry.

Use a sex toy cleaner: While sex toy cleaner isn’t necessary, for extra cleanliness and peace of mind, use a sex toy cleaner with warm water.

Here is what you want to avoid when cleaning a silicone vibrator:

Avoid boiling: Boiling, a typical cleaning method for non-motorized silicone sex toys, can permanently harm the motorized components in vibrators.

Skip the oven: While it might be tempting to bake silicone vibrators for sterilization, it's not recommended for items with electronic parts as it can lead to malfunctions or total failure.

Steer clear of the dishwasher: The dishwasher's high heat and strong water jets are too harsh for the motorized components of a vibrator, risking damage to both electronic and silicone components.

Stay away from hydrogen peroxide and oil-based cleaners: These can chemically break down silicone, causing it to swell and potentially make the vibrator material unsafe for use.

Be cautious with strong chemicals: Cleaning agents like bleach, vinegar, baking soda, or OxiClean can harm electronic parts and corrode metal contacts. If your vibrator manufacturer approves these chemicals, use them carefully around electronic parts to prevent damage.

Take care with alcohol: Cleaning with alcohol is up for debate. While some manufacturers allow rubbing alcohol on their silicone vibrators, others advise against it due to the risk of material damage and skin irritation. Always refer to and follow the manufacturer's cleaning instructions, especially when using alcohol-based products.

5. Choose the best way to clean your vibrator

We covered a few ways to clean your silicone vibrator, but you can wipe, wash, disinfect, or sterilize your vibrators too. Depending on the material and how deep of a clean you want, here are a few other ways to clean your vibrator.

How to wipe a vibrator

Sex toy cleaning wipes are a handy solution for keeping your vibrator clean, especially for those not safe for water. Most vibrators can be wiped clean quickly, which is great if you're unsure about the material or water resistance. Opt for sex toy wipes that are body-safe and free from fragrances or dyes. Remember, while these wipes are suitable for a quick clean, they're not a substitute for a thorough wash with mild soap and water to eliminate all fluids and bacteria.

How to wash a vibrator

Washing is usually the way to go for cleaning vibrators and is suggested for most vibrator materials, just make sure to check the water safety rating first.

Wash your vibrator with mild soap and water

Washing your vibrator with mild soap and water is a simple, suggested way to keep it clean and hygienic. This method works well for all kinds of materials, whether your vibe is waterproof or showerproof. Skip very hot water for porous vibrators to prevent any damage.

Wet your vibrator, and a washcloth or sponge, with warm water. Put some gentle soap on the cloth, and give your vibrator a gentle scrub for about a minute. Rinse under running water, without fully submerging if it isn’t waterproof. Try not to let water enter the electrical parts or openings to protect the internal mechanisms. A soft bristle toothbrush can help ensure a thorough clean if you have any grooves or tricky spots. After cleaning, rinse the vibrator under warm running water and let it dry.

Choose a mild soap like liquid hand soap or a clear body wash without microbeads or moisturizers to clean your vibrators. Make sure the soap is body-safe and avoid using anything with dyes or fragrances that might leave residues on the vibrator. While antibacterial soap is fine, it's not necessary.

Apply a specialized sex toy cleaner

For those sensitive or tough-to-clean vibrators, special sex toy cleaners are a solid choice. These cleaners, in spray or foam forms, are made just for sex toys. To use a sex toy cleaner, spray or foam it on the vibrator, let it sit for a bit, and then wipe or rinse it clean. For water-resistant vibrators, skip dunking under water and stick to a damp cloth and a rinse under the faucet.

How to sanitize a vibrator

You don’t. Sanitizing methods like steam cleaning and baking aren't the best for vibrators, as the extreme temperatures can mess up the electronic parts.

Dishwashing is a no-go, too, even for waterproof vibrators. The dishwasher's heat and jets could wreck the motor and how it works. So, it's best to avoid these methods for keeping your vibrators clean.

How to disinfect a vibrator

Disinfecting a vibrator goes beyond regular cleaning, especially if dealing with multiple users, infections, or funky odors. While soap and water are great for routine cleaning, disinfecting means using more potent stuff like bleach, vinegar, alcohol, baking soda, or OxiClean. These can tackle germs effectively but be careful as they might damage the vibrator or irritate your skin if not rinsed off thoroughly. Some folks swear by these chemicals for cleaning, but opinions on safety can vary. It's always a good idea to check the manufacturer's cleaning instructions on harsh chemicals and choose methods that won't compromise your health or the vibrator's quality. Remember, while these methods might be okay for certain porous vibrators, avoid using them on any porous vibrators that could trap chemicals and pose risks to genital tissues.

If vinegar is your go-to, mix a cleaning solution with equal parts white vinegar and water. Get a soft, damp cloth and gently wipe down the non-motorized parts of the vibrator with the vinegar solution. After wiping it down, rinse the cloth with warm water and give your vibrator another wipe to remove any leftover vinegar. If you're using alcohol, follow the same steps as with vinegar, but swap vinegar for 70% isopropyl alcohol.

If you're using bleach, avoid applying it directly to vibrators. Instead, mix 10% bleach and 90% water for disinfecting waterproof, non-porous vibrators. Wipe the vibrator with this mix (avoid soaking), then rinse thoroughly to get rid of any bleach residue. After that, wash it with soap and water to maintain the natural pH balance.

How to sterilize vibrators

To effectively and safely sterilize vibrators, boiling and UV sterilization are standard methods, each with specific uses. Sterilizing with boiling water is simple, but don't use it for vibrators to avoid damage to their electronic parts. On the other hand, UV sterilization offers a modern, hassle-free option for various materials, including waterproof and non-waterproof vibrators. UV light devices for sanitizing vibrators kill bacteria and viruses without moisture damage. It's a dry, chemical-free alternative that is gentle on the material for thorough sterilization.

7. Dry thoroughly

Once you've cleaned your vibrator, make sure to dry it thoroughly before storing it to avoid mold or bacteria growth. Damp vibrators can get moldy, and nobody wants that. There are two good ways to dry it: air drying or using a towel. For air drying, just put the clean vibrator on a towel and let it dry completely for about 24 hours. This way, there's no lingering moisture to attract bacteria. Or you can use a clean towel or paper towel to dry off your vibrator before putting it away. And if it's battery-operated, remember to take out the batteries before cleaning and air drying, with the battery case open to prevent any damage from moisture.

Tips for cleaning your vibrator

Clean your vibrator before and after each use

The key to keeping your vibrator in good shape is cleaning it after every use. It's easy to overlook this step, but skipping the cleaning can leave icky bacteria hanging out, which might cause yeast infections, UTIs, bacterial vaginosis, and even spread STDs. Plus, old lubes and fluids can attract dust and dirt - not what you want inside you. If you're sharing vibrators, give them a good clean before passing them on to avoid mix-ups. And even for solo play, remember to clean properly if switching between anal and vaginal use to keep things hygienic and safe. Using a condom on the vibrator can make cleaning easier - remember to toss it after use, and when you're not in a rush, take the time to clean it thoroughly, especially if you're sharing.

If your vibrator has been sitting around for a bit, it's a good idea to clean it before you use it. Even if you store your vibrators in a clean place, they can collect dust, pollen, or pet hair. Be sure to clean your vibrator right out of the box too! While it's exciting to have a new vibrator, think about all the hands it went through from manufacturing to packaging - it might have picked up some contaminants along the way.

Store your vibrators the right way

Keeping your vibrators clean goes beyond just washing them; how you store them matters, too. Store them in a clean, dry, cool, dark place away from sunlight and water to prevent bacteria and mold. This helps maintain your vibrators integrity and hygiene. Also, don't keep them near items like deodorant sticks or fake tan bottles, as they can harbor germs.

Ditch vibrators that change color, tear, or develop odors

When your vibrators start looking funky - changing colors, tearing, or smelling weird - it's time to toss them out. Safety first, even if you're attached to them. Over time, vibrator materials break down, becoming a cozy spot for bacteria. Cleaning won't fix it, and using damaged vibrators is risky. Be extra careful with porous materials like silicone blends, jelly rubber, PVC, vinyl, TPR, TPE, elastomer, etc. They soak up germs and might have harmful chemicals like phthalates.

While high-quality vibrators made from stainless steel, Pyrex, silicone, and glass may cost more, they last longer and are easier to clean. Cheaper options made from porous materials like jelly rubber and hard plastic will wear out quicker. Investing in a good, nonporous vibrator is better for your wallet and health in the long run.

Takeaway

Keeping your vibrator clean is an important part of protecting your body and elevating your sexual experience. By investing some TLC into proper cleaning and storage, you can make every session as safe and satisfying as the first. If you’ve gotten to the end of this cleaning tutorial and realize you need a new vibe, check out our award-winning, body-safe silicone vibrators. With these cleaning methods and tips, you can prioritize your health, extend the life of your favorite vibrator, and make sure it's ready to go when you are. Clean vibes equal good vibes, every single time.


Have better sex

Amazing company and products! Love everything they do - plus, best customer service I've come across in years. Highly recommend.
Kate, GR
Verified Customer
Amazing product quality, it has been 3 years since the purchase, and each product works great and has not lost its quality! Perfect customer service, and great educational support! Ideal solutions for couples including (a universal approach for all gender users) Highly recommended!
Ola, DE
Verified Customer
Simply amazing, I was given this gadget as a gift and I can honestly say it's made a massive difference to my life and partners. We had a terrible sex life and this has simply turned it around, I'm easily aroused by her and no need to take any ED pills.
Jax, GB
Verified Customer
This thing really did blow my mind. Life changing. Amazing tech this has given me a new lease of life. Well done team.
Chad, GB
Verified Customer
Amazing, forward-thinking tech that puts communication first. Really impressed to see how technology can improve rather than replace intimacy.
Henry, Boston
Verified Customer
I was reading the reviews and I didn't believe it when people were saying stuff like, 'Omg this fixed my sex life'. So I got it and it definitely did rekindle our sex life after being married for over 30 years!
Destine, USA
Verified Customer
Miles ahead in technology and quality compared to other sexual health devices out there. Really beautiful design. Thanks.
Hope, Trustpilot
Verified Customer
I looked at various ED devices but wondered about how much was hype and how much was fact. I kept looking, saw many other ED solutions but Tenuto 2 looked most real. The day after Christmas I thought, what the heck, let's give it a shot. The device arrived quickly and I was impressed with how solid and quiet it was . The 4 motors was a new experience, that added a whole new dimension to the experience from all the other devices I've tried before. Over 2 months in, I'm very happy with my purchase and the company. I'm looking forward to new innovations they will come up with.
Min, US
Verified Customer
A friend recommended this brand to me. I got the crescendo and it's been my lifesaver, helping with pelvic floor issues and severe post-birth pain. The soothing vibrations helped alleviate cramps and relax my muscles. Their customisable vibrations and design provided relief and boosted my confidence. If you're a woman facing similar challenges, I highly recommend their products. Their focus on sexual wellness and health is evident in the thoughtful engineering of their devices. Love it!
Nikki, GB
Verified Customer
I love my new Tenuto, couldn't decide between this and something bigger, but all doubt was gone after after it arrived. Quality is superb, power, superb and love the way it bends to hit the right spots. The App is a dream to use too.
Samantha, GB
Verified Customer
It's slim, which makes it not as intrusive as other products, and the length is ideal for my customers who need to take a shot at profound vaginal mending and need something to focus on all territories. This is something I'd prescribe to them for that particularly.
Amy, US
Verified Customer
A game changer for anyone going through menopause. So good i bought one for all my girl friends. Even though it is a bit pricey, the quality of the product more than makes up for that.
Susanna, AT
Verified Customer
In my experience of prostate devices, size IS everything. Too small and they don't reach the prostate, too large and insertion is either painful and/or impossible. Molto's slim bendable shaft is perfect.
Iain, GB
Verified Customer
Great product plus excellent customer service. Highly recommend!
AJM, US
Verified Customer
Simply amazing, I was given this product as a gift and I can honestly say it's made a massive difference to my life and my wife. We had a terrible sex life and this has simply turned it around, I easily get erections now and no need to take any ED pills.
Jax, GB
Verified Customer
After being diagnosed with prostate cancer and enduring radiation, I was afraid my sex life would be over. However I found Tenuto and I now have renewed vigor. After my first purchase, I have made several to increase my intimacy with my wife and wish I found this company sooner. I have also referred them to my urologist and oncologist to pass along to others that they can help. This is a true medical device company, and the information they regularly share on all sorts of sexual health topics is very informative and helpful.
Bill, US
Verified Customer
The product has motors along the whole length which can stimulate externally and internally at the same time, delivering lots of stimulation on these very sensitive parts. I love how it's thin, which makes it not as invasive as some wider products, and the length is perfect for my clients who want to work on deep vaginal healing and need something to target all areas. This is something I'd recommend to them for that especially.
Courtney, US
Verified Customer
Read about the company in a fashion magazing and checked out their site. Really beautiful and so different. Made me feel very welcome and safe. And the products follow through on that design - really elegant and non-threatening. Easy to introduce into the bedroom and to your partner. Good job guys, keep creating cool new products!
Emily, FR
Verified Customer
Love that there is no bs information catch or logins on the App! Great job for being a good organization!
France, US
Verified Customer
Thank you for a creating a wonderful vibrator. It made my wife going through menopause happier than I have seen her before. It was a beautiful experience.
Frances, US
Verified Customer
I was very skeptical, but after trying this product, I was very amazed. I've had some ED issues due to diabetes My orgasms have diminished overtime. Not only does this help me achieve a better erection but I'm having orgasms like I was when I was in my 20s.
Randy, US
Verified Customer
These products are extremely well made and designed to help with personal health. I had purchased a tenudo a few years ago but it didn't really work for me. Recently I got a new product, the crescendo 2, and it's been really great for my wife and us together. I hope that anyone who tries the products has success and many years of use..thank you!
Adam, US
Verified Customer
The customer service was more helpful and kind than any other online retailer. Without my wife's knowledge, I purchased the Crescendo as a birthday surprise. Alas, she was not interested. When I contacted the company, they immediately took care of the return and processed my full refund. To me, that's unheard of, as there was nothing wrong with the product. Plus, the email exchange has been most civil, absolutely polite. I hope everyone's customer service experience is as wonderful as ours.
Bildo, US
Verified Customer
Good costumer service, prompt, nice and easy going
Daniel, US
Verified Customer
The Tenuto is an interesting product. I'm still learning but I had a couple nice multi-ejaculation sessions, which is the main issue I had and why I bought it. Let Tenuto run a while after you finish for a nice sensation. Tenuto seems well designed and manufactured. It's durable and you can rinse it under running water. The battery seems very good. It hasn't run out on me and the recharge time after use is very fast.
MM, US
Verified Customer
I heard about this company on social media recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with performance with a partner. I have to say it actually did as advertised at least in my experience. The multiple frequencies it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help.
BK, US
Verified Customer
It pleases me to be able to write this review. I had a personal issue with a item which seemed really well made and a quality product. This prevented me from using the product. I contacted customer service and a very nice person read my email, and considered my personal issues issued a full refund. That is not something you see today, a great customer service department and nice people involved in it. Once my personal issue is resolved, I will be back and purchase more items knowing that I am getting a very high quality product. Good customer service goes a long way and this was a job well done. thank you
Joe, US
Verified Customer
Crescendo blows all my other products out of the water. Was a little reluctant at first due to the hype around 6 motors and being able to control individually, but once you get the hang of it, nothing else can touch it. I was so pleased I ordered a Tenuto too, will review that shortly. Customer service excellent too, respond to queries quickly and efficiently.
Dan, GB
Verified Customer
Whether you're boosting your erections with it or utilizing it to help your partner's arousal, the Tenuto 2 is the absolute best product for couples - men and women.
William, US
Verified Customer
This company is beyond amazing. I currently have Poco, it's perfect for arousal and dryness. It's quiet but strong, easy to use and adjust. It truly does what it says. Overall I think that the company is very professional and forward thinking, easy to contact and quick to respond. I recommend Poco to everyone of my friends and will continue to do so.
Amy, GB
Verified Customer
Wonderfully structured, its the Rolls Royce of vibrators. Bundling to pass on for and vibrations to send you paradise and back. A good time for both Mr and Mrs (and the sky is the limit from there!). Adore it!
Joshua, US
Verified Customer
Customer Support helped us with a faulty product. They shipped out the same day and we received it within 2 days. Very receptive and helpful on resolving the issue. They even multiple customer service people followup to make sure everything was perfect. Thanks again.
John, US
Verified Customer
I purchased the Tenuto to help with a loss of sensation issue that is related to aging and being circumcised (delayed ejaculation). My urologist advised me to get this vibrator for the perineum to enhance sensation. The Tenuto has successfully enabled me to consistently climax once again. There is definitely a learning curve, but with patience and practice it is all good now. The vibrations are variable since they can be adjusted for different modes and strengths. I am very pleased with the strength of the vibrations compared to other male vibrators on the market. The battery charge lasts a very long time and the device charges rapidly.
Ed, US
Verified Customer
Poco is the best pocket vibrator in the market by far! It's very discreet, compact and powerful, perfect for the bedside drawer.
Claudia, US
Verified Customer
It is working and I should state, it is working truly well. I had a hysterectomy around 5 years back and my primary care physician proposed it for blood flow. It is flawless!
Humphries, GB
Verified Customer
Being an App creator myself, I can tell they truly put a ton of thought and exertion in the structure, it's so liquid and wonderful!
Manuel, US
Verified Customer
I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.
Mike, US
Verified Customer
Six motors that can be programmed to your needs, what else can I say besides just Awesome
David, US
Verified Customer
Bought the Tenuto and Crescendo to spice things up. Needless to say this helped my partner and I do just that. The lube is also a great add-on.
Astor, US
Verified Customer
I've been gifted with 2 products of MysteryVibe and I am very pleased with all specs and quality. Do not hesitate. Buy with confidence!
Brillion, GB
Verified Customer
Intimacy times just got a lot better! Great product that has hugely improved the wife & I's most intimate of moments. We had a hiccup with the software update, but customer service was very quick to respond to it, and their steps fixed the issue immediately. I'd purchase more products from them again.
Keating, US
Verified Customer
For women who have experienced discomfort during intercourse, Crescendo could improve your experience in the bedroom.
Dwyer, US
Verified Customer
What a superb organization. Not only are their items extraordinary, their client care goes well beyond.
Elizabeth, US
Verified Customer
Ordered the Tenuto, it worked perfectly for me and wife loved it too.
Carl, US
Verified Customer
Amazing tech. This has given me a new lease of life. Well done team.
Chad, GB
Verified Customer
This is without any exception, the most exceptional vibrator in the market by a long shot.
Casey, US
Verified Customer
My partner said it was the strongest ejaculation he has ever had. It doesn't get any better than this. What a fantastic product for couples to rekindle their bedroom.
Camille, GB
Verified Customer
I purchased the Poco for my wife because she has been struggling with dryness. Poco is just as advertised, the product is very high quality and I would recommend it.
JPM, US
Verified Customer
I love that when I place Tenuto around my penis, I feel a sudden rush of blood flow and stimulation in the entire genital region.
Buchanan, GB
Verified Customer
I ordered Molto as an early birthday gift for myself and I'm truly amazed by how it spiced up my sex life! Since I started a few sessions with Molto, I've noticed my prostate reacted very positively towards the vibrations and stimulations given by Molto, and surprisingly, I started to have intensive prostate orgasms during sex and it totally blew up my mind! I cannot thank enough for this life-changing experience as well as the lovely and detailed tips given by their customer service!
Viktor, NL
Verified Customer
I received my Crescendo around the same time I was put on antidepressant medication which gave me sexual side effects and my libido dropped pretty dramatically. My orgasms were on the brink of extinction. Then, I charged up my Crescendo and felt whole again. The creativity of the app helps me personalise the vibrations and ensures every session is completely different! 6 months later and I am still figuring out new ways to orgasm. Thank you - you've saved my sex drive from extinction!
bigirl123, GB
Verified Customer
I've been in touch to understand the science behind their product design. The founder shared the studies that the scientific community did, without the company paying for them. I was happy to see that the product was indeed designed to support people with different medical needs when it comes to their bodies and specific situation. This convinced me to add the company to my go-to list for sexual health products.
Helen, GB
Verified Customer
They makes such great products! Gf bought Crescendo as her therapist recommended it, and told me about Tenuto so I got one for myself! We both love love love how much these products have improved our sex life! Thank you!
Harold, US
Verified Customer
Amazing company and products! Love everything they do - plus, best customer service I’ve come across in years. Highly recommend.
Kate, GB
Verified Customer
They ship fast, discreetly, and their customer service is excellent.
Henry, PT
Verified Customer
Customer service is exceptional! Wasn't thrilled with product as it didn't work out for us; however, with the option to choose another product seemed like a fair compensation. Have not received the new item yet but looking forward to getting it.
Maria, US
Verified Customer
I bought a device but was not able to use it due to personal reasons. I contacted their customer support and I did not expect such a fast and great service. It was a big WOW how fast I was serviced and helped, i would even give 10 stars if there would be.
Hom, US
Verified Customer
Great product! Defo recommend it
Alex, GB
Verified Customer
Exceptional customer service. They went above and beyond in taking care of my delivery and questions.
Benoit, FR
Verified Customer
Bought a crechendo, but had some problem to connect it to the app on my phone. I sent them a message and got an explanation the next day.
Josue, CA
Verified Customer
My partner and I both are fans of the products, have the Crescendo and Tenuto. I had heard Tenuto could be a little uncomfortable for those who are very well-endowed but fits perfectly fine for me @ 6 inches. Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.
James, GB
Verified Customer
Everything seems to work as advertised. Very well built and good power. Haven't had time yet to figure out what works best for us but will be doing so ASAP. Will definitely shop from them again!
Muddy, US
Verified Customer
Super happy with the service and the products. We buy a lot of stuff online, and it is seldom we receive such great support as their customer support team gave us. I know it may sound like I work for them, but we are first time customers. Thanks again.
Mortti, US
Verified Customer
Great products and great company, very responsive to queries and suggestions
Chris, GB
Verified Customer
This thing really did blow my mind
Davina, GB
Verified Customer
I found it very satisfying to use, the bendability is great as it maintains its vibration ability.
Mark, US
Verified Customer
I have tried a lot of sexual health devices and Apps and this is by far the most beautifully designed
Harry, GB
Verified Customer
Their customer support did a great job letting me know when the product would ship. In addition, she was quite patient in providing all sorts of information on product use. Customer service is a priority for this company!
Scott, US
Verified Customer
I've never dealt with a better company. The service was perfect in every way. Extremely prompt and very cordial. I would never hesitate to do business with this company in the future.
Rob, US
Verified Customer
I was really impressed with the personal and professional nature of their customer service. My issue was resolved quickly. I will definitely buy from them again in the future.
Janice, US
Verified Customer
Some of the BEST Customer Service EVER. I noticed a couple of errors on their website and sent them an email describing them. Almost immediately they returned an email responding to my concerns thanking me for pointing them out and even gave me a code for a big discount on my next purchase for my help. I like doing business with a company that does business this way.
Raymond, US
Verified Customer
The product itself aside, the company blew me away. I accidentally ordered two and they made returning one as easy as possible and were extremely polite throughout. Really sets the bar for customer service.
Zackery, US
Verified Customer
I think the best features of this product are the flexibility, the app, and the battery life. The flexibility of the product is very unique and what drew me to it in the first place. The app is great to maximizing your experience. I was using it for months without the app and it is even better since getting the app and customizing the settings and also demystifying the buttons, which are very discreetly placed.
Michelle, US
Verified Customer
Amazing products and really good customer service, have been buying from them since they launched Crescendo and they've never failed to deliver.
Gabbi, GB
Verified Customer
Just received my new product, blown away with it. Use it all the time, beats all the other products in the market. Just wow!! Thank you
Sarah, GB
Verified Customer
I ordered a Tenato 2. It turned out at 70 years old...we couldn't get a grip on how it worked at our age. They gave me a full refund!!!!
Morris, US
Verified Customer
Outstanding customer support. I had placed an order for an item and wanted to add the remote and lube. Thought that meant I needed to exchange the item, but the item is remote ready. I ordered the remote and lube. Their customer support provided me with the discounted bundle price and the refund to my credit card happened quickly.
Kim, US
Verified Customer
Love my Crescendo and also great support team. Whenever I have any questions they are very helpful!
Audrey, US
Verified Customer
Tenuto is an Interesting, well built, powerful, and satisfying product. It's true, there is a learning curve. But it hasn't discouraged me from using it at all. It took me a few times of using it to understand how to achieve the best experience. There is a combination between letting the Tenuto do its part combined with a hand motion that does the trick when flying solo. I'm looking forward to experiencing it with my wife now that I am comfortable with it.
MrCG, US
Verified Customer
Very helpful customer support.
Uri, GB
Verified Customer
This is a great company to work with, I have one product that didn't arrive (the other product arrived) and I wrote to them; they responded swiftly and shipped me a new one. I truly appreciate their prompt response to satisfy their customers. Thumbs up!
Ray, US
Verified Customer
Love everything about this startup! Great customer service, the delivery was quick and very discreet and Crescendo is gorgeous and luxurious in every way from the package it comes in to the material and feel of it. Would definitely recommend.
Steph, GB
Verified Customer
I'm very pleased with my purchase. Can't wait to try the upcoming products.
Smith, PT
Verified Customer
Love that there is no BS data capture or logins! Good job Mysteryvibe for being a decent company.
Peter, GB
Verified Customer
My wife bought me the Crescendo vibe and it's one of the best vibrators I have ever used. Love using it with my wife so much, I per-ordered the Tenuto as a Christmas gift for him.
Partin, US
Verified Customer
Best tool I've used yet!
Mel, US
Verified Customer
I use a number of criteria to judge a product. In this case the unit initially did everything and more than advertised. I developed a problem with the unit but this company was more than excellent in handling my problem. After a few brief emails they establish that replace what was needed and it was sent out at no cost quickly. I could not have asked for any better service. I will recommend the company and this product highly
Paul, US
Verified Customer
This is an exemplary product. Well made and really thought out. The team are amazing all questions answered.
Parker, GB
Verified Customer
Amazing customer service!! Love the ability to personalize the shape and vibrations.
Stacey, US
Verified Customer
The Product is most definitely one for the books, it is the best and I mean the best vibrator for men.
Frazier, BD
Verified Customer
My PT recommended Crescendo and it's a heaven-sent for me!
Wendy, GB
Verified Customer
Excellent products with amazing customer service representatives who are friendly, helpful and understanding.
MB, US
Verified Customer
I love that when I place Tenuto around my penis and balls, I feel a sudden rush of blood flow and stimulation in the entire genital region.
Truus, NL
Verified Customer
I've never dealt with a better company. The service was perfect in every way. Extremely prompt and very cordial. I would never hesitate to do business with this company in the future.
Hank, US
Verified Customer
Exemplary customer service! They went above and beyond to resolve the issue quickly and make things right. I wish more companies would follow his example. I am delighted with the outcome and will recommend this company in the future.
Tom, US
Verified Customer
I was impressed by their customer service. The products they offer are of high quality, and their commitment to customer satisfaction is commendable. I wouldn't hesitate to buy their products again in the future. Overall, a reputable company with excellent service.
Stan, GB
Verified Customer
My wife loves all the different vibration settings
Will, US
Verified Customer
Took a little bit of time to master, with all of the vibration setting and sequences but it's such a great product.
John, US
Verified Customer
The customer service is excellent and very prompt. They stand by their guarantees 100%. I will order from them again when looking for any other products.
Anon, US
Verified Customer
Miles ahead in technology and quality compared to other vibrators out there. Really beautiful design. Thanks.
Hope, US
Verified Customer
This MysteryVibe devices are really well designed and built to last. I had a problem with the vibrations so I downloaded this app and the latest firmware update actually fixed the problem !
Mya, US
Verified Customer
I purchased the Tenuto Mini and was very pleased with the device yet, unfortunately there was a technical fault. I contacted Customer Service and they resolved it right away. From my experience I believe you can trust them to deliver First Class customer service. Also, it's worth pointing out that the Tenuto Mini I purchased was of high quality materials and construction.
Ed, US
Verified Customer
Purchased a product that was not quite right for me personally. The team at MysteryVibe handled every aspect of the no hassle return smoothly, and efficiently. They are a model of how a company stands behind its promises regarding returns. Even though the product wasn't right for me, I still highly recommend MysteryVibe to anyone interested in their product lines because of their exemplary customer service!
Tony, US
Verified Customer
Great product, really innovative and easy to use! I love using it by myself and also used it with my partner and it worked very well!
Rachel, GB
Verified Customer
Kudos to the company for developing a product that can be used solo and by couples. My first experience was solo. Getting the Tenuto on does take some getting used to, but I quickly learned the best way. I used the phone app and I was amazed at the stimulation in so many different areas. I let the app cycle through the different patterns and used different intensities to get an idea of what was possible. My body responded as one might expect and time to climax was much sooner than I expected. Another indication of a great product. Looking forward to trying this with my partner.
rf, US
Verified Customer
Was a great experience, start to finish, and highly recommend for anyone else looking to spice things up a little.
Mohsen, GB
Verified Customer
App is straight forward and offers some interesting options and functionality. I have received multiple updates from the company since I installed it. I am sure it will continue to improve over time but for now, it seems stable and reliable which is important to me.
Pauline, GB
Verified Customer
Excellent customer service. Quality products.
Victor, US
Verified Customer
Can't say enough about how great this company and product are. Don't walk, run to their website and super charge your sex life!
Pamela, US
Verified Customer
Crescendo, such great product. It is very comfy to use and it fits perfectly. I recommend it 100%
Patricia, ES
Verified Customer
Endless possibilities! Imagination and sexual wellness combined!
Sigi, MX
Verified Customer
Excellent … says it all.
Andy, GB
Verified Customer
Sensational, as advertised.
Gerald, US
Verified Customer
The best vibrator I've come across to this day.
Kenneth, US
Verified Customer
Each folding part has it's own motor inside of it, so there aren't any dead-zones. The whole thing feels very alive. There's also a perfect amount of stickiness to the moving parts. A+
Earl, US
Verified Customer
The product is fantastic....very durable and original.
Timothy, US
Verified Customer
Amazing, forward-thinking tech that puts pleasure and communication first. Really impressed to see how technology can improve rather than replace intimacy. Just so much fun to use.
Robbins, US
Verified Customer
I bought a product that did not work initially, and the customer support did an amazing job of giving directions on how to use it properly. It took a bit of time to figure out all the functions but now it's become an essential part of our bedroom. I'd 100% buy and support this company again.
Charles, US
Verified Customer
Tenuto gave me the best hardon ever! Gave the application to the missus and she drove me wild by edging and edging till I simply needed to snatch the telephone back and detonate!
Shirley, US
Verified Customer
A product like no other. Its a piece of art that can deliver a great deal of fun while also helping with health issues. Beautifully designed, its the Rolls Royce of vibrators.
Ben, GB
Verified Customer
I was very impressed with the response time in regards to my reporting a problem. In addition, it was escalated to the CTO which in my world is to the very top. We had a meaningful dialogue via email and am things got sorted out. It seems to have been user error and not machine or software issue. Terrific company.
Tom, US
Verified Customer
Amazing, forward-thinking tech that puts people and communication first. Really impressed to see how technology can improve rather than replace intimacy.
Michael, US
Verified Customer
Amazing :D It is very different from all the other products out there and I was really surprised how good it is. Definitely worth the money.
Sandra, GB
Verified Customer
I've worn the Tenuto and experienced fabulous climaxes. It might turn out to be a daily use thing for me.
Scott, US
Verified Customer
I received the shipment very quickly and the packaging/boxing was excellent. I had an issue and wrote to them. This company's customer service is fantastic. Quick response, immediate resolution of my issue, and courteous as well. I haven't experienced this kind of customer-oriented service very often for a long time. Kudos to the company and their awesome customer service team!
Vera, US
Verified Customer
Extraordinary application! Truly like the straightforwardness, excellence in effortlessness for sure
Tony, US
Verified Customer
As an engineer, I am extremely impressed with the True craftsmanship in all their products.
Allen, US
Verified Customer
It's very cool and the app makes it smooth for my partner to use it on me whenever wherever he want.
Humberto, VE
Verified Customer
Fantastic company for sexual health, great products. I have found that this company seems to carefully listen to their customers and thoughtfully responds to their emails. Keep up the good work
Hannah, GB
Verified Customer
Love Crescendo - so bendy and versatile and application makes it significantly increasingly adjustable!
Susan, US
Verified Customer
Good quality item and swift delivery. Wife seems pleased to say the least.
Kieran, GB
Verified Customer
I received the Crescendo as a gift, and let me tell you ... I bless that person every day! The product taught me about self-care way more than I ever expected! It is versatile and allows you to explore different angles to suit your body exactly!
Masha, PT
Verified Customer
Crescendo works well as a prostate massager. The lock feature enables you to set it and forget it. It's flexible and vibrates from one end to the other. I like the length and thickness. I recommend it to friends.
Dennis, US
Verified Customer
I cherished the product at any rate and the application makes it significantly cooler!
Martha, US
Verified Customer
High-quality product that delivers on its promises!
Michael, US
Verified Customer
I received Tenuto 2 as gift and was skeptical to use at first. Once I got over the fear and used it, I really noticed a difference and now use it everytime I have sex. 11/10
Conor, GB
Verified Customer
I love the devices, thank you so much
Karma, BE
Verified Customer
The company has been fantastic in communicating with me and helping solve any issues I had. They are very responsive
Seatt, US
Verified Customer
Excellent products, i got myself a Crescendo and I am absolutely astonished for how fabulous it is. And then the staff at Mystery Vibe is absolutely kind and efficient!
Miss, IT
Verified Customer
Kudos to the company for developing a product for ED that can be used solo and with your partner. My first experience was solo. Getting the Tenuto on does take some getting used to, but I quickly learned the best way. I was amazed at the stimulation in so many different areas. My body responded as one might expect and time it took me to climax was much sooner than I expected. Another indication of a great product. Looking forward to trying this with my partner.
Scott, US
Verified Customer
I contacted customer service with a health question I had related to my new purchase. They responded very quickly and addressed answered all my questions. In this day and age this type of customer service is rarely seen I am extremely satisfied and I fully recommend this company to anyone thinking about making a purchase
Steve, US
Verified Customer
I purchased the Tenuto (the first one) about 2 years ago. It worked fine so recently when the Tenuto 2 came out I got that one. This version of Tenuto has the same dimensions but more powerful vibrations, so I was very pleased. There is no other device like it on the market and I am glad to have the new one. Many thanks!
Ken, CA
Verified Customer
Great customer service! I would recommend this company just on the customer service experience. Their products seem very well made, but the one my husband purchased was too small. The issue was resolved with the company in a very timely manner.
KT, US
Verified Customer
Great App, this is substantially better than all the other ones I have tried before! Especially love the ability to live control each vibration motor.
Ruth, US
Verified Customer
Finally got my Tenuto, felt like a kid on xmas day. Lovely packaging and instruction sheet about device. I have tried it for 'fit' and after a bit of reorganising my bits it looks and feels comfortable. Wow is my first word for my first time trying it...Very good feelings....! :-)
Richard, GB
Verified Customer
I can honestly say that in a fairly short period of time using the Tenuto it is a legitimate product that has exceeded my expectations. Great Job! The sensation each individual motor provides is one of the unique features that I feel separates it from other male devices. Until now I have been disappointed with the other products for men and questioned if a similar stimulation was achievable in men like it is with women.
Cooley, US
Verified Customer
Unreal product and service. Best.
James, GB
Verified Customer
Love the application. Bring back recollections of my game controllers!
Melissa, US
Verified Customer
I love the products. Always a pleasure to use them, the quality, the look and feel, design - everything is top level!
Varya, AR
Verified Customer
The crescendo 2 is such a great device for my wife...these products are extremely well made and designed to help with intimacy and I hope that anyone who tries the products has success and many years of use..thank you
John, US
Verified Customer
What a wonderful company. Not only are their products great, their customer service goes above and beyond. My husband bought me the Crescendo almost 2 years ago. It's one of the best vibrators I have ever used. Love using it with my husband so much, I ordered the Tenuto as a Christmas gift for him. I recently lost the charging pad for my Crescendo. I couldn't find a replacement on the website. So I emailed the company to buy a replacement. They responded the same day and are sending me a new charger free of charge. Best ever!
Tracy , US
Verified Customer
I bought crescendo 2 - highly recommend, high quality product, great customer service and delivery on time! I have also bought poco, can't wait to try!
Billie, GB
Verified Customer
Thank you for such an amazing product. I'm super happy with the Tenuto and it is really comfortable to use. I was intrigued about creating a unique vibration pattern for myself and love discovering new patterns using the app!
Noah, US
Verified Customer
Everything about the company is upfront and professional. Customer service is exceptional. It's clear they care about the experiences people have with their products, between the quality of the products themselves to the very helpful information on the website and included with the products to customer support, this company shines.
Dominique, US
Verified Customer
Amazing product, looks like it was custom designed to fit my body. Very comfortable, perfect features, adjustable to my specific needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask if is a remote control. So you can keep your privacy. Battery lasts very long so I couldn't ne more happier. Helps me a lot to improve my confidence. Highly recommended
Tayanra, GB
Verified Customer
I reached out after my delivery was 2 days past and was saddened to learn my order was lost in route, but Customer Support made quick work of righting the situation! Literally took less than 5 minutes to send the email and they were exceedingly prompt in getting back to me. Replacement order sent free of charge. Great service.
Cosemu, US
Verified Customer
Received a fast response on my first post and changed it to excellent, seems there was a mix up.
kulig, US
Verified Customer
As with most organizations, what makes a "difference" is the customer service. These people excel at customer service!. They go the"extra mile"! They take the extra step! They follow up in a timely fashion! And they "Make it Right"! I have not seen this type of response in other companies.
Roemer, US
Verified Customer
Apparently, there was a glitch in the shipping software which caused the holdup of the order processing unbeknownst to the company. The company was very apologetic and resolved immediately by their CEO! Five stars for their prompt resolution.
Thomas, US
Verified Customer
Really positive experience from my product. Also the only email newsletter I actually read. Such an important message to explore.
David, GB
Verified Customer
The product is more than expected. Recommended for all!
DH, US
Verified Customer
I always have a hard time getting my knee to relax when it's flared up and wrapping the Crescendo around my knee with a gentle vibration has really helped. And having the app makes using it so much easier so I can just lie back and adjust the power remotely. This is a total life saver, especially in the winter.
Ximen, US
Verified Customer
Surprised at the how powerful the vibrations are for something so compact and slick! Love it!
Tim, GB
Verified Customer
Crescendo is a great product and a great company. My wife and I love Crescendo and have derived many hours of pleasure from it. It is one of my wife's favorites! Recently our Crescendo stopped working. The customer service team were so kind and helpful with getting our Crescendo replaced. In spite of the fact that it had been over 2 years since our purchase they stood behind their product and quickly and easily got us a replacement. Aside from just being great with the replacement there was a real warmth and appreciation of us as customers during the process.
Jeremy, US
Verified Customer
Excellent product, we love it so much. Thanks
Anna, GB
Verified Customer
Simply the best tool to rebuild love. High-quality product that delivers on its promises!
Noelia, US
Verified Customer
This is a reputable company producing high quality products. If you have an interest, don't hesitate trying their products.
MB, US
Verified Customer
Wow. This was a one of a kind experience. I highly recommend using these products.
Sherif, US
Verified Customer
After learning an earlier model first generation unit no longer had a charger I needed to replace my model. They simply gave me a free new device of my choosing with sincere apologies they couldn't assist my initial request since they no longer make that product. There was nothing technically wrong with my first unit, just I had lost the charger. The new package arrived and again the style, design, functionality, feel, and power is incredible. Many thanks! You are the best at this game!
CS, US
Verified Customer
Excellent customer service! They were extremely responsive and took care of my issue the same day!
Larry, US
Verified Customer